Customer satisfaction

Customer satisfaction is the company’s main priority: we want to be our customers’ preferred supplier.

Our customer service department is comprised of highly trained, knowledgeable and bilingual sales representatives whose only goal is to meet the needs of the customers. Sales staffs are continuously trained to keep them abreast of the latest lighting trends, technologies and developments so they may actively serve customers, resolve issues, initiate changes, and teach co-workers.

Our technicians have extensive academic and practical experience with degrees in engineering and administration, allowing us to offer technical support in the retail, distribution and manufacturing sectors.

AimLite’s management is dedicated to its customers, employees and safety.

New Product Development

Our engineering team, comprised of 20 specialists ranging from a variety of technical backgrounds, allows us to develop a multitude of new products that meets today’s customer requirements.

Our focus is to design innovative products at the lowest possible cost. In addition, we aim to create robust designs providing long life and technologies that augment energy efficiency.

AimLite – Corporate quality policy

The Management of AimLite Lighting Products is committed to constantly provide products that meet or exceed the requirements and expectations of our customers while at the same time making the company successful.

Our ISO/IEC 17025 certified laboratory is qualified by CSA International under the CPC (Certification by Category) program which allows us to conduct safety and performance evaluations and to perform over 100 different tests on our products.

This allows AimLite to certify new custom products quickly and launch to the market. AimLite’s target is to maintain and improve its quality through programs that enable employees to do their job right the first time and use the best suppliers that share these same values.

Our team consists of some of the most knowledgeable and recognizable people in the Canadian emergency and lighting industry.