Customer satisfaction

At AimLite, customer satisfaction is our main priority. We want to be your preferred supplier, therefore we do all we can to meet your needs as quickly as possible. We work tirelessly to become more efficient.

Our customer service department is comprised of highly trained, knowledgeable and bilingual sales representatives whose only goal is to meet your needs.

Sales staff is continuously trained to keep abreast of the latest lighting trends, technologies and developments so they may actively serve you, resolve issues, initiate changes, and teach their co-workers.

Our technicians have extensive academic and practical experience, with degrees in engineering and administration. This allows us to offer technical support in the retail, distribution and manufacturing sectors.

We are dedicated to our customers, our employees, and safety.

New product development

Our engineering team, comprised of 20 specialists ranging from a variety of technical backgrounds, allows us to develop a multitude of new products that meet your requirements, at the lowest possible cost.

In addition, we aim to create robust designs providing long life, and technologies that augment energy efficiency.

Check out our emergency, indoor and outdoor lighting products.

Our corporate quality policy

At AimLite, our objective is to build a relation of trust with you, whether it is before or after your purchase.

Our distributors share our values, which allows us to continue to offer the best products and services. Moreover, the AimLite team is composed of some of the most knowledgeable and recognizable experts in the Canadian emergency and lighting industry.

Our ISO/IEC 17025 certified laboratory is qualified by CSA International under the CPC (Certification by Category) program, which allows us to conduct safety and performance evaluations and to perform over 100 different tests on our products. This allows us to certify and launch new products to the market quickly.